Failed payment transactions can happen due to a variety of reasons. Some of these reasons are outlined below. 

  1. Insufficient Funds. One of the most common reasons for a failed transaction, and is self-explanatory. Your customer simply didn’t have enough money in their account, or they may have gone above their credit limit.
  2. Incorrect Details. Another common reason for a failed transactions,...

With the new Default Credit Card feature, customers have the ability to save their default credit card and their shipping and billing information so they can complete their transaction faster the next time they make a purchase. 

This can save your customers time when they check out. 


Q. How many credit cards can a customer add?
A. Customers  can add as many credit cards as they...

Product Reordering is now called Catalog. You can now group your products into categories to make it easier for customers to find them by category. We made it easier to create, edit and remove categories. Learn how the new “Featured & “Sale” categories work below.

Create/Edit/Delete a Category: 

Creating a New Category:

1. Navigate to the Store, and click on the Products tab.

2. In the...

Fullscreen Direct is dedicated to improving your customer's shopping experience.  We've been testing different ways to optimize the shopping experience.  We are excited to share with you a new feature called, Quick View, a new shopping experience where customers can learn more about products in your store, prior to adding the item to cart.  

We found with the new Quick View feature there was...

The  store category functionality has been updated to support nested categories, giving you more flexibility in how you merchandise your store. 

With the new nested category functionality, you can now display one product in multiple categories which gives you more flexibility when organizing your storefront.  

With the nesting feature, you are able to add a multiple “Parent” categories that...